We deliver to all areas across the United Arab Emirates.
The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
- Home Delivery: Delivery cost is AED 50, or FREE on orders over AED 99
- Click & Collect
Home Delivery: Accessories
Standard delivery(processed and shipped within 1-2 business days to the main cities excluding public holidays)
- Abu Dhabi
Within 1-3 business days to all the following Emirates:
- Ras Al Khaimah
- Umm Al Quwain
- Al Ain
Accessories Include: (Bedding, Bath, Rugs, Decor & Cushions)
White Glove Delivery
- Standard delivery within 2-7 business days
- Large Items Include- (Furniture: Outdoor, Home Office, Living Room, Bedroom & Lighting)
For more information about our White Glove Service visit our FAQ's page
Click & Collect
You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.
If you’re unable to collect your order for any reason, please contact us on 800-SHAYA or 800-74292. Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.
We keep your order in store for 7 days.
All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.
For more information, please visit our FAQ's page.